KENSINGTON & CHELSEA
Westway Information &
140 Ladbroke Grove London W10 5ND
Tel: 081 969 2433 081 960 3722
28th June 1994
Dear Mr Bryson,
The Kensington & Chelsea VOLUNTEER BUREAU Management
Committee have met to review your complaint of the 9th May
With investigation, we feel Mr Brooks did try to find you
volunteers for your mailing, to the best of his ability. In
questioning Mr Brooks, we learned that, from the time of your
request, he mailed to the Help Service (approximately 60 volunteers),
and made your volunteer request known to another 150 or so
potential volunteers through interviews and contacting schools
and youth clubs.
We cannot make people to volunteer for particular tasks.
We can describe what is available and offer options but the
final choice rests with the volunteer. As regarding your complaint
about Mr Shoy and Mr Jean Marie, we regret that you did not
find them suitable. We have every faith in Ana Matheson, our
Co-ordinator for our Volunteer In Action programme, who would
only have sent you volunteers she felt were capable of performing
the task required.
We wish you well in your endeavour.